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1. What bulb should I order for my Machine ?
Please refer to the BLUETEC section on the front page and proceed from there.
Lamp Express provides several types of bulbs, for the various machines, to accommodate different application. Different applications require different light spectrums. For most machines Lamp Express will stock the Diazo bulb and the multi spectrum bulb for your machine. In some cases Lamp Express will also stock the Power Bulb and the Photo polymer Bulb. The spectral response charts for the various bulbs can be found in the bulb section under UV Spectral Curves.
2. What is the proper rated power line for my Theimer machine ?
Please refer to the Pre-Installation Info, located in the Technical section. If your machine is not listed please refer to the Transformer Finder, located in the Technical section. The transformer finder provides a chart linking the Theimer machine model number, transformer number, bulb number, air conditioner loading and power line rating. For older machinery the rule of thumb would be, 8 KW machines require a 50 Amp service, 5 and 6 KW machines require a 40 amp service, 3 and 4 KW machines require a 30 amp.
3. How do I trouble shoot my machine ?
Please refer to the Trouble Shooting Guide, located in the Technical section.
4. What is the part number for ( .... )?
Please refer to the Part Bulletin, located in the Technical section.
5. What is the part number for the Gas struts for my machine ?
Please refer to the Part Bulletin (Gas Strut Replacement Procedure), located in the Technical section.
6. Where is Lamp Express located ?
Please refer to the Offices & Dealers section.
7. How do I set up the exposure computer on my new Montakop, Copymat or Spektra Proof ?
Please refer to the Manuals Page, located in the Technical section. If your machine is not listed use the manual for the Theimotrol II.
8. How much air conditioning is required for my Theimer Machine ?
Please refer to the Pre Installation Page, located in the Technical section. If your machine is not listed please refer to the Transformer Finder. The rule of thumb would be to allow 3,420 BTU'S for every 1,000 watts of power consumed.
9. What is the space requirement for my Theimer Machine?
Please refer to the Pre Installation Page, located in the Technical section.
10. The item I received arrived broken. What do I do ?
Please initiate a shipping damage claim immediately by contacting the carrier. Do not send item back to Lamp Express.
11. What are the Payment Terms ?
Through the Web Site, Lamp Express will accept all Major Credit Cards. If the order is phoned in to Lamp Express the payment terms are Major Credit Card, C.O.D. , Pre-payment or Open Credit.
12. What are the requirements for open credit ?
Lamp Express can extend open credit to customers with a good credit history. To apply for open credit, provide three trade references and banking reference at the time of order and allow 2 weeks for processing.